The purpose of the role is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner.
Candidates are required to have recent experience in the administration of DB Pension Schemes.
Key Accountabilities & Responsibilities:
• Take responsibility for the quality of individual and teamwork produced.
• To only carry out the value work
• Suggest changes required to the system to reduce variation in process measurements.
• Highlight problems impacting on the performance of the system.
• Provide data required for process capability measures.
• Understand the customer demand and respond accordingly.
• Participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures.
• Support, coach and act as a buddy to new or junior members of the team
• Ensure that technical knowledge is kept up to date and relevant to the role
• Participate in a continuous professional and personal development including keeping up to date with statutory obligations and relevant FSA guidelines and legislation.
Ideal candidate experience and qualifications:
• Relevant experience with exposure to technical issues relating to pension scheme legislation. Would expect a good understanding of data protection, Inland Revenue Limits, rules and regulations and recent legislative changes.
• Familiar with Microsoft applications and how they interact together. Good working knowledge of Profund or alternative administration system
• Ability to establish/demonstrate a good working knowledge of internal procedures and processes and operating principles.
• Have experience in the transfer of technical knowledge to more junior staff.